Terms & Conditions

Introduction

Welcome to MS Holidays Pvt Ltd. By accessing our website or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before making any booking or using our services.

Booking Policy

All bookings are subject to availability and confirmation. Customers are responsible for providing accurate personal and travel information during the booking process.

MS Holidays Pvt Ltd reserves the right to refuse or cancel bookings in certain circumstances.

Payment Policy

Full or partial payment may be required to confirm bookings for flights, tours, Umrah packages, hotels, or visa services. Payment terms may vary depending on the selected service.

Failure to complete payment within the required timeframe may result in booking cancellation.

Cancellation & Refund Policy

Cancellation and refund policies depend on airline rules, hotel policies, visa regulations, and tour package terms.

Refund processing times may vary depending on service providers. Certain bookings may be non-refundable.

Travel Documents

Customers are responsible for ensuring they have valid passports, visas, identification documents, and other travel requirements before departure.

MS Holidays Pvt Ltd is not responsible for issues caused by incomplete or invalid travel documents.

Service Changes

Travel schedules, hotel reservations, transportation, or package details may change due to weather conditions, airline policies, government regulations, or other unforeseen circumstances.

We will make every effort to inform customers of significant changes when possible.

Limitation Of Liability

MS Holidays Pvt Ltd acts as a travel service provider and intermediary between customers and airlines, hotels, transport companies, and other travel partners.

We are not liable for delays, losses, accidents, injuries, cancellations, or damages caused by third-party service providers.

Website Usage

Users agree not to misuse the website, attempt unauthorized access, or engage in activities that may harm website functionality or security.

Intellectual Property

All website content including text, logos, graphics, and images belongs to MS Holidays Pvt Ltd and may not be copied or used without permission.

Changes To Terms & Conditions

MS Holidays Pvt Ltd reserves the right to modify these Terms & Conditions at any time without prior notice.

Contact Information

For any questions regarding these Terms & Conditions, please contact our support team through the contact information provided on our website.